Returns & Exchanges
At Spinnaker Watches, we want you to be completely satisfied with your timepiece. If you are not happy with your purchase, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Ensure the watch is in its original, unworn condition with all tags and protective films intact, then pack it securely in the original Spinnaker box.
Ship the Item
Affix the prepaid shipping label provided by our support team and drop off the package at your nearest authorized courier location.
Quality Inspection & Refund
Once our technicians verify the condition of the timepiece, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing